REFUND & RETURN POLICY

All sales are final.

Due to the nature of our business and the pre-owned, vintage, and authenticated luxury items we sell, we do not accept returns, refunds, or exchanges unless otherwise required by law.

Each item is carefully inspected, authenticated, photographed, and described in detail prior to sale. We strongly encourage customers to review all photos, descriptions, measurements, and condition details before completing a purchase.

We do not accept returns or issue refunds for:
• Change of mind
• Fit or sizing issues
• Minor signs of wear consistent with pre-owned or vintage items
• Differences in color due to screen or lighting variations

DAMAGED OR INCORRECT ITEMS

In the rare event that you receive an item that is significantly not as described or damaged during shipping, you must contact us within 48 hours of delivery through our contact page.

To be eligible for review, customers must provide:
• Clear photos of the item
• Original packaging
• Proof of delivery

Each case will be reviewed individually. If approved, a resolution may include a replacement (if available) or store credit at our discretion.

AUTHENTICITY GUARANTEE

All items sold on our website are 100% authentic and legally acquired. We do not sell counterfeit goods. We are an independent reseller and are not affiliated with, sponsored by, or authorized by any brand unless explicitly stated.

CONTACT

For any questions regarding this policy, please contact us through our website:
https://petriavintage.com/pages/contact